The Enhanced KPI Guide for Loyalty Programs

The Enhanced KPI Guide for Loyalty Programs

When it comes to tracking key performance indicators for loyalty programs, understanding different KPI themes can help you build the ideal aspirational measurement model. Using this guide you'll be able to track and analyze loyalty program data and develop a more knowledgeable understanding of how your program is performing.

This guide contains: 

  • The 4 main themes that loyalty program KPIs fall under
  • How to track attribution and ROI calculations for your loyalty program
  • Easy-to-understand breakdowns of different formulas and explanations for the KPIs they measure 

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