Your Guide to Loyalty KPIs

Understand The Most Common Loyalty Program KPIs

Loyalty today is data-driven. Sometimes understanding your program data and results can be complicated, especially if you're not sure what to look for or track. In this guide we cover: 

  • The 6 most common loyalty program key performance indicators (KPIs)
  • Their formulas and how to analyze your results
  • Specific tips for optimizing your program and improving performance

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